Terms of Service & Refund Policy
Last updated: May 2026
1. Acceptance of Terms
By purchasing any item on this store you confirm that you have read, understood, and agreed to these terms.
If you do not agree, please do not complete the purchase.
2. Virtual Goods
All items sold on this store are virtual in-game goods for use on the SkyExpress minecraft server.
They have no real-world monetary value and are not transferable to other players or servers.
3. Delivery
Items are delivered automatically to the in-game username provided at checkout, typically within a few minutes of a confirmed payment.
If delivery fails, please make a ticket in our Discord server and we will investigate the issue.
4. Refund Policy
All payments are non-refundable.
Once a purchase is completed and the item has been delivered to your account, no refunds will be issued under any circumstances.
If you have not received your item, create a ticket on our Discord server before opening a dispute.
5. Account Responsibility
You are responsible for keeping your Minecraft account secure.
Purchases made on a compromised account are not eligible for replacement or refund.
If we find out that you have purchased an item on a compromised account, we will immediately ban your account from the minecraft server.
6. Chargebacks
Initiating a chargeback or payment dispute without first contacting us will result in an immediate and permanent ban from the server.
We reserve the right to pursue recovery of costs associated with fraudulent chargebacks.
7. Modifications
We reserve the right to modify, suspend, or discontinue any item or perk at any time.
In the case of significant changes that disadvantage a recent purchase, we will make a reasonable effort to compensate affected players.